Why does pch.com collect personal information?
We need to collect certain personal information from our visitors primarily to process and fulfill online sweepstakes entries and online orders for the products and services we offer. For example, we need your full name, e-mail address and date of birth to verify eligibility and enter you in the sweepstakes, notify you if you've won a prize, to process and record coupon request and redemption activity and to send you any magazine subscription or product you may purchase. We may also use the personal data we collect for systems administration and troubleshooting purposes, and to report aggregate information to our marketing partners and others.
Why does PCH collect information from a user’s device? We need to collect certain device information so that we may ensure that you are being served the correct version of the app, so we are able to notify you that you have won a contest, so that we may determine which user has downloaded the application, users are then given a chance to win contests. We will collect the following information from a user’s device Android Device ID, Operating System Version, Flash Version, Browser Type, Service Provider, Mobile Device Model, Screen Resolution, Language, Country, City, and Mobile input selector (touch screen, etc.)
To provide our users with a more personalized and relevant web service, we also collect and use personal data to identify users' specific interests and needs. If given permission, we may notify our users online or via email of offers and information we feel may be of interest to them available from pch.com.
Our online registration and entry page contains a clearly identified checked box indicating that by submitting the form you wish to receive offers from pch.com. Users may unsubscribe from such offers by clicking to remove the check in the permission notice box before submitting the registration and entry form. We may share our unsubscribe list with select marketing partners for the sole purpose of insuring that individuals on this list do not receive electronic commercial mail messages containing Publishers Clearing House advertisements that may be sent by such partners.
We send entrants a confirmation e-mail when they register for our sweepstakes or complete other transactions at our site. These confirmation e-mails are not promotional in nature and the user may not opt-out of receiving these transactional e-mails. If you are currently receiving commercial e-mail messages from Publishers Clearing House after previously providing permission and no longer wish to receive such offers you may unsubscribe at any time by clicking the unsubscribe link or the “EZ Unsubscribe” seal in any commercial e-mail from pch.com. You may also contact pch.com either through our “Ask Us” page in the Info Center section of pch.com or by writing directly to Christopher L. Irving,, Consumer & Privacy Affairs, pch.com, 382 Channel Drive, Port Washington, New York, 11050.
We send our PCH VIP mobile application users push notifications, to inform them of new drawings and alert them of third party offers that may be of interest to them. If you no longer wish to receive these types of communications, you may do so by turning this feature off at the device level.
We collect your location based information for the purpose of locating a place that you may be searching for in your area or alerting you to a special event in your area. We will only share this information with our mapping provider for the sole purpose of providing you the service. If you no longer wish to allow us to use this information you may turn it off at the device level.
From time to time, we post customer testimonials on our web site which may contain personal information such as the customer's name. We do obtain the customer's consent prior to posting these testimonials.
When you order gift subscriptions on our site, we will ask you for your friend or family’s contact information including name, mailing address and e-mail address. We will use this information only for the purpose that it was collected (i.e. to fulfill the gift subscription).
When you utilize the share feature located within our mobile application we will ask for your friend’s email address. We will use this information to send them a one-time email inviting them to visit and download the application.
2. How and what information does pch.com gather or track?
We collect personal data from our users mainly during the initial registration process for sweepstakes entry and order processing. Although some of the personal identifying information is necessary to deliver these services (e.g., an address is required to buy goods and services from pch.com), in some cases some of the information is optional. Users can determine to some extent what information they wish to submit. In addition to the initial registration process, we may, from time to time, ask users to answer optional questions about products and services. We gather this data in order to better understand our users' interests and provide them with relevant offers and information.
As is true of most web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to any personal information.
Through the use of “cookies”, “pixel tags” and "flash cookies" and online survey and registration forms, we may collect personal data on, among other things, the following information:
- Demographic: age, gender, income level
- Technical: IP address, domain name, e-mail address, site traffic
- Reference: name, land address, telephone number, password
- The website that referred you to us
- The web pages you viewed on our site
- The advertisements you viewed and clicked on at our site
- Coupon activity including the types of coupons that you choose.
When you access PCH offered applications at social media sites like Facebook you allow us to access certain information from your profile at those sites. For example, when you access a game or application using the Facebook Platform, Facebook will usually provide the application your User ID, as well your friends' User IDs (or your friend list). The information you allow us to access is affected by the privacy settings you have established at the social media site. You can control and find out more about these settings at Facebook at facebook.com/settings/?tab=privacy.