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Search and Win Prize Bar Privacy Policy

Effective Effective 5/1/2011

The PCH Search & Win Web site (the "Web site") is brought to you by Publishers Clearing House.

At Publishers Clearing House we take your privacy seriously, which is why we developed this privacy policy to explain our online information collection and use practices. Unless otherwise noted, the information and descriptions in this online Privacy Policy are limited strictly to online transactions and do not apply to the off line privacy, data collection and data transfer policies of Publishers Clearing House.

Publishers Clearing House is a Participant in the TRUSTe Privacy Seal Program. TRUSTe is an independent organization whose mission is to advance privacy and trust in the networked world. As this web site, search.pch.com wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices monitored for compliance by TRUSTe.

If you have questions or concerns regarding this policy, you should first contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it. . If you do not receive acknowledgment of your inquiry, or if your inquiry has not been satisfactorily addressed, you may contact TRUSTe at http://watchdog.truste.com/pvr.php?page=complaint&url=search.pch.com. TRUSTe will then serve as a liaison with this web site to resolve your concerns.

The TRUSTe program covers only information that is collected through this Web site, and does not cover information that may be collected through software downloaded from the site.

We may occasionally change the features and content found on this site. Consequently, our privacy policy may be modified to reflect any revisions to the site. We suggest you revisit our privacy policy from time to time to be sure that you are familiar with our practices.

ACCEPTANCE OF PRIVACY POLICY

By completing and submitting a registration and entry form at search.pch.com, you signify your agreement to the search.pch.com privacy policy. If you do not accept this privacy policy, please do not use the search.pch.com site. We reserve the right, at our discretion to change, modify, add or remove portions of this privacy policy. You should check this page periodically for any changes and to insure you are familiar with our practices. If we make material changes to this policy, we will notify you here, by e-mail, or by means of a notice on our home page. This policy and all of our legal obligations under this policy are subject to the laws of New York and the USA regardless of the location of the user. Policy last updated: October 7, 2009.


1. Why does search.pch.com collect personal information?

2. How and what information does search.pch.com gather or track?

3. What are Cookies and Pixels?

4. Does search.pch.com disclose user information to third parties?

5. Can I opt-out of search.pch.com's data collection and/or distribution?

6. What about external web sites?

7. Does search.pch.com allow users access to their information for review and updating?

8. What does search.pch.com do to keep their site secure?

9. Does search.pch.com collect information from users outside of the United States?

10. Does search.pch.com collect personal information from children?

11. Your California Privacy Rights

12. What about Publishers Clearing House's off-line information and privacy practices?

13. PCH Prize Bar

14. Further Questions?

Why does search.pch.com collect personal information?



If you win a prize we will ask you for your mailing address and email address. We use this information to send you your prize. You can change your address information at any time via submission of the web form at http://search.pch.com/changeaddress

If you register for PCH Search & Win we will ask you for your mailing address and email address. We use your email address to notify you when you are a potential winner of a prize, and to send you updates, news, and special announcements about PCH Search & Win. You can opt-out of these notifications by changing your "send updates" preferences on your Profile, or by emailing us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it. , or by following the unsubscribe instructions included in each promotional email.

We use your mailing address to send you prizes and / or to notify you should you win a prize. You may also contact pch.com either through our "Help" page section of search.pch.com or by writing directly to Christopher L. Irving, Senior Director of Consumer & Privacy Affairs, search.pch.com, 382 Channel Drive, Port Washington, New York, 11050.

If you submit feedback through our feedback form we will ask you for your email address. We use your email address if we need to respond to your comments or questions. You may not opt out of receiving these emails that are not promotional in nature.

From time to time, we post customer testimonials on our web site which may contain personally identifiable information such as the customer's name. We do obtain the customer's consent prior to posting these testimonials.

How and what information does search.pch.com gather or track?


We collect personal data from our users mainly during the initial registration process. Although some of the personal identifying information is necessary to deliver these services (e.g., an address is required to send prizes from search.pch.com), in some cases some of the information is optional. Users can determine to some extent what information they wish to submit. In addition to the initial registration process, we may, from time to time, ask users to answer optional questions about products and services. We gather this data in order to better understand our users' interests and provide them with relevant offers and information.

Through the use of "cookies" and "pixel tags"(both described below) and online survey and registration forms, we may collect personal data on, among other things, the following information:




Demographic

Technical

Reference

age
gender
income level

IP address
domain name
e-mail address
site traffic

name
land address
telephone number
password

What are Cookies?


"Cookies" are small pieces of information that are stored by your web browser software on your computer's hard drive or temporarily in your computer's memory. The use of cookies is now an industry standard, and users will find them on most major web sites, search.pch.com may place and store Internet cookies on a user's hard drive. Cookies can save any of the types of information noted above. Cookies enable us to recognize you and personalize your viewing experience on the search.pch.com site. For example, we use cookies to recognize user access privileges to search.pch.com, track site usage and traffic patterns, add advertisements for goods or services that we think may interest you, and estimate our audience size. We also use cookies to store user names and information that are supplied at registration. Although most web browsers are initially set up to accept cookies, if you prefer, you can decline the placement of a cookie on your hard drive by using the appropriate feature(s) of your web browser software (if available) to delete the cookie. Please note, however, that certain areas on the site will not function properly if your web browser does not accept cookies. Some business partners such as advertisers may use cookies on our site. We have no access or control of third party cookies.

"Pixel tracking", a common process which may be used in connection with advertisements on other sites, involves the use of pixel tags that are not visible to the user of the site and consist of a few lines of computer coding. Pixel tracking measures the effectiveness of these advertisements and compiles aggregate and specific usage statistics. A "pixel tag" is an invisible tag placed on certain pages of websites you may visit and is used to track an individual user's activity. We may access these pixel tags to identify activity and interests that may allow us to better match our offers with your interests. For example, if you visit our Web site from an advertisement on another site, the pixel tag will allow the advertiser to track that their advertisement brought you to the search.pch.com site. If you visit our website and we link you to another site we may also be able to determine that you were sent to and/or transacted with a third party web site. This data is collected for use in our marketing and research. Personally identifiable information about you is not collected by the third party advertising company, nor is any tracking information generated from the pixel tag allowed to be used by them for any other purpose other than to report web site activity to us.

As is true of most web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users movements around the site and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personally identifiable information.

Does search.pch.com disclose user information to third parties?

Except as otherwise noted in this policy, search.pch.com only discloses user information in aggregate form to marketing partners. For example, we might tell a marketing partner how many users visited search.pch.com over a period of time, but we will never tell them who it was that saw or clicked on their offer, unless that user has given us permission to do so.

We may share aggregated non-personal information with third parties outside of Publishers Clearing House. We may share aggregated non-personal information with third parties outside of Publishers Clearing House. We will not share personally identifiable information with third parties without your express consent or as described in this privacy policy. For example, we may disclose how frequently the average user visits this Web site or which other query words are most often used with the query word "camera." We will also release specific personal information about you if required to do so in order to comply with any valid legal process such as a search warrant, subpoena, statute, or court order, or to establish or exercise our legal rights or defend against legal claims.

In the event of a merger, acquisition, or change of control of search.pch.com, customer data would be considered a business asset and would be transferred. We will disclose information we maintain when required to do so by law, for example, in response to a court order or a subpoena. We may also disclose personal information as required by law or to protect the safety and security of our users.

We use other third parties such as a email service provider to provide mail delivery services on our site. When you register on our site, we will share your personally identifiable information as necessary for these third parties to provide these services.

These third parties are prohibited from using your personally identifiable information for any other purpose including their own marketing purposes.

Can I opt-out of search.pch.com's data collection and/or distribution?

Receiving email messages from search.pch.com is optional. As noted earlier, the collection, use, and distribution of personal data helps us create a more personalized, relevant, and intelligent web service for our users. While some basic data is necessary to provide certain services, such as entry into the sweepstakes through search.pch.com, there are some cases where the submission of information is optional.

We will not contact you with e-mail offers or share personally identifiable information with third parties without your consent. You may follow the simple opt-out procedure of removing the check mark located at the permission notice box appearing on the search.pch.com registration and entry page. If you are already receiving search.pch.com emails and no longer wish to receive such communications, simply follow the "unsubscribe" instructions that appear in every search.pch.com e-mail, or contact us through our "Help" page, or by writing directly to Christopher L. Irving, Senior Director of Consumer & Privacy Affairs, search.pch.com, 382 Channel Drive, Port Washington, New York, 11050.

What about external web sites?


To the extent hyperlinks or banner advertisements incorporating hyperlinks are utilized on this Site to access third party sites, users should be aware that these third party web sites are not controlled by search.pch.com and, therefore, are not subject to this privacy policy. We recommend that users check the privacy policies of these individual sites to see how their personal information will be utilized.

Does search.pch.com allow users access to their information for review and updating?


Users can access the personal information they have provided to search.pch.com for the purposes of reviewing and updating such information by following instructions in the "Profile" section of the Site.

What does search.pch.com do to keep their site secure?

We have implemented a number of security features throughout the search.pch.com site that are intended to prevent the unauthorized release of or access to the user information we collect online. For example, database information is firewall protected. Also, only authorized search.pch.com personnel have access to any stored personal information we collect from our users. Users should be aware that e-mail is not encrypted and is not considered a secure means of transmitting any sensitive data.

While we strive to create a secure and reliable site for our users, the confidentiality of any communication or material transmitted over the Internet cannot be 100% guaranteed. Users should keep in mind that any information submitted through an Internet transaction is potentially accessible to the public, and consequently, can be collected and used by others without their consent. Search.pch.com is not responsible or liable for illegal interception of personal data via any Internet transaction.

Does search.pch.com collect information from users outside of the United States?


The search.pch.com site is not directed to visitors residing outside of the United States Only US residents can register and qualify for the prizes. If search.pch.com becomes aware that a user, not residing in the United States has registered with the search.pch.com site, search.pch.com will use reasonable efforts to remove such information from its files.

Does search.pch.com collect personal information from children?


The search.pch.com site is not targeted nor directed to children under the age of thirteen. Search.pch.com does not intend to collect personally identifiable information from individuals in this age group. If search.pch.com receives actual notice that a child under the age of thirteen has provided personal information to search.pch.com, pch.com will use reasonable efforts to remove such information from its files.

Your California Privacy Rights:


The following information for California residents covers on-line (internet) and off-line (direct mail) information sharing activities. Please review the complete Publishers Clearing House Privacy Policy for full details on our information sharing and privacy practices. As detailed in our policy, from time to time we may share or exchange marketing information about the consumers who respond to our offers with other companies so they may contact you about products and services that may interest you. If you do not want your name passed on to other companies for the purpose of receiving marketing offers, just tell us by contacting us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it. or by writing to Christopher L. Irving, Sr. Director, Consumer & Privacy Affairs, Publishers Clearing House, 382 Channel Drive, Port Washington, New York 11050 and we will be pleased to respect your wishes. Please make sure to provide both your email address and full name, mailing address, city, state and zip code information if you wish your request to apply to both on-line and off-line marketing information sharing.

What about Publishers Clearing House's off-line information and privacy practices?


Publishers Clearing House collects certain personal information from our direct mail customers and entrants primarily to process sweepstakes entries and fulfill orders for the products and services we offer. For example, we need your full name and address to enter you in the sweepstakes, notify you if you've won a prize or to send you any magazine subscription or product you may purchase. We may also use the personal data we collect for systems administration and troubleshooting purposes, and to report aggregate information to our marketing partners and other third parties.

PCH Prize Bar


The PCH Prize Bar toolbar works in conjunction with the PCH Search & Win site and the full Privacy Policy from this site will apply. Once installed, the toolbar itself does not collect or store any personal information. The toolbar does allow us to collect some anonymous information about how you interact with the toolbar and with PCH Search & Win. We use this information to operate and improve the toolbar and our sites and services. We may share the anonymous information we collect with our third-party service providers, who provide us, under contract, with internal services and assist with business operations. Your toolbar preferences allow you to control how the toolbar operates and you can uninstall the toolbar using the uninstaller available from the toolbar or via the Add/Remove functions.

Further Questions?


We welcome any questions or comments you may have regarding this privacy policy or the use of personal data. To contact us, please visit the "Help " page of the site or write directly to Christopher L. Irving, Senior Director of Consumer & Privacy Affairs, search.pch.com, 382 Channel Drive, Port Washington, New York, 11050.

Changes to the Privacy Policy

By using this Web site, you consent to the collection and use of your information as we have outlined in this policy and to our Terms of Use. We may decide to change this Privacy Policy from time to time. When we make material changes to our policy, we will post a prominent notice on the home page of the Web site so that you are always aware of the information we collect, how we use it, and under what circumstances we disclose it. Please review this Privacy Policy from time to time so that you will be apprised of any changes.

Contact Information

If you have any comments regarding our privacy policy, please contact us via email, This e-mail address is being protected from spambots. You need JavaScript enabled to view it. or via postal mail at:

PCH Search & Win
Privacy Policy Comments
382 Channel Drive

Port Washington, NY 11050