California 2022 Update

Last Updated: October 10, 2023

California Consumer Privacy Notice

1. Purpose and General Principles

(a) The purpose of this California Consumer Privacy Notice("Notice") is to provide California Consumers with a description of Publishers Clearing House’s (“PCH”, “us”, “we” “our”) privacy practices, including our collection, use, and disclosure of Personal Information, and the rights of California Consumers regarding their Personal Information under the California Consumer Privacy Act ("CCPA"), as amended. In the event of a conflict between any other PCH policy, statement, or notice and this Notice, this Notice will prevail as to California Consumers and their rights under California law. Unless otherwise noted, the disclosures contained within this Notice cover our activities in the prior 12 months from the date this Notice was last updated, as well as our current practices.

(b) This Notice is intended to be read together with PCH's Privacy Policy, which sets forth a description of PCH's online and offline practices regarding the collection, use, disclosure, and Sale of Personal Information pertaining to consumers, including California Consumers. References in this Notice to the "Privacy Policy" refer to the Privacy Policy available at https://privacy.pch.com .

(c) This Notice applies only to persons who are residents of the State of California (including those who call California "home," but are outside the state for a temporary or transitory purpose), referred to herein as “California Consumers.” It does not otherwise apply to persons who live in other states, and the rights and privileges set forth in this Notice are not available to such other persons.

(d) For the purposes of this Notice, capitalized terms are used as defined under the CCPA.

2. Your Right to Know About Personal Information Collected, Used, Disclosed, Shared and/or Sold by PCH

(a) California Consumers have the right to know: the categories of Personal Information that PCH collects; the categories of sources from which the Personal Information is collected; the Business or Commercial Purposes for Collecting, Selling, or Sharing the Personal Information; the categories of recipients to whom Personal Information is disclosed; and the specific pieces of Personal Information collected. This is called the "Right to Know."

(b) For instructions on submitting a request to exercise your Right to Know, a description of the process PCH will use to verify your request and any information you will have to provide in support of such request, see Section 5 below .

(1) PCH Collects Personal Information about California Consumers in the categories listed in the chart below.

(2) PCH has Collected Personal Information about California Consumers from sources in the categories described in Section 2 of the Privacy Policy available at https://privacy.pch.com/ .

(3) PCH has Collected Personal Information about California Consumers for the business and commercial purposes described in Section 1 of the Privacy Policy available at https://privacy.pch.com/ .

(4) PCH has disclosed Personal Information about California Consumers to recipients in the following categories described in Section 4 of the Privacy Policy available at https://privacy.pch.com/

(5) PCH uses and discloses Sensitive Personal Information for purposes other than those specified in Cal. Code Regs., Title 11, Section 7027(m).

(6) PCH retains Personal Information about California Consumers for as long as necessary to provide the products and fulfill the transactions you have requested, comply with our legal obligations, resolve disputes, enforce our agreements, and other legitimate and lawful business purposes. Where Personal Information is used for more than one purpose, we may retain it until the purpose with the latest period expires.

(d) Disclosure or Sale of Personal Information.

(1) In the last 12 months, PCH has disclosed, Shared, or Sold Personal Information about California Consumers to recipients for the business and commercial purposes described in Section 4 of the Privacy Policy available at https://privacy.pch.com/.

(2) PCH does not knowingly Collect, Share, or Sell the Personal Information of persons under 16 years of age.

(3) The table below lists, for each category of Personal Information Collected (i) whether that category of Personal Information was Sold or Shared to any third party, and, if so, the categories of third parties to whom it was Sold or Shared, and (ii) whether that category of Personal Information was disclosed for a Business or Commercial Purpose to any third party, and, if so, the categories of third parties to whom it was disclosed.

Category of PI	Purposes for Collection, Use, and Disclosure	Sell and/or Share
(1) Identifiers such as name, email address, postal address, phone number, driver’s license number, online identifier, IP address, account name, or other similar identifiers	To contact users with our offers and promotions, to process entries and orders, to award tokens and prizes, to fulfill orders, to facilitate your interaction with the advertisers on whose ads you have clicked and whose surveys you may have taken To communicate with you via email / direct mail / app push notifications about your entries, orders, payments, and any other questions you may have To Share Personal Information with external reporting services, fraud detection services, advertisers, product vendors, Service Providers, and (in the case of winners) governmental agencies To provide users with the most relevant experiences on our Website and versions of our mobile applications, including sweepstakes, games and ads, that we think are likely to be of interest to you To provide relevant advertisements and to Share Personal Information with external parties such as Targeting Partners, Marketing Partners, and Acquisition Partners To provide notices, updates, security alerts and support information; to analyze usage trends in the aggregate; and to administer our Website	Yes
(2) Personal Records(Personal Information described in 1798.80(e) of the California Civil Code) such as a phone number or other financial information	To contact users with our offers and promotions, to process entries and orders, to award tokens and prizes, to fulfill orders, to facilitate your interaction with the advertisers whose ads you have clicked on and whose surveys you may have taken To communicate with you via email / direct mail / app push notifications about your entries, orders, payments, and any other questions you may have To Share Personal Information with external reporting services, fraud detection services, advertisers, product vendors, Service Providers, and (in the case of winners) governmental agencies To provide users with the most relevant experiences on our Website and versions of our mobile applications, including sweepstakes, games and ads, that we think are likely to be of interest to you To provide users with the most relevant experiences on our Website and versions of our mobile applications, including sweepstakes, games and ads, that we think are likely to be of interest to you To provide relevant advertisements and to Share Personal Information with external parties such as Targeting Partners, Marketing Partners, and Acquisition Partners To provide notices, updates, security alerts and support information; to analyze usage trends in the aggregate; and to administer our Website	Yes
(3) Characteristics of protected classifications under California or federal law, such as age, race, ethnicity, gender, and veteran and military status	To provide users with the most relevant experiences on our Website and versions of our mobile applications, including sweepstakes, games and ads, that we think are likely to be of interest to you To provide relevant advertisements and to Share Personal Information with external parties such as Targeting Partners, Marketing Partners, and Acquisition Partners To analyze usage trends in the aggregate; and to administer our Website	Yes
(4) Customer/ User Account Details/ Commercial informationsuch as purchase history, entry history, or tendencies	To provide users with the most relevant experiences on our Website and versions of our mobile applications, including sweepstakes, games and ads, that we think are likely to be of interest to you To provide relevant advertisements and to Share Personal Information with external parties such as Targeting Partners, Marketing Partners, and Acquisition Partners To communicate with you via email / direct mail / app push notifications about your entries, orders, payments, and any other questions you may have To contact users with our offers and promotions, to process entries and orders, to award tokens and prizes, to fulfill orders, to facilitate your interaction with the advertisers on whose ads you have clicked and whose surveys you may have taken To analyze usage trends in the aggregate; and to administer our Website	Yes
(5) Internet or Other Electronic Network Activity Information such as browsing history, search history, and information regarding your interactions with websites, applications, or advertisements	To contact users with our offers and promotions, to process entries and orders, to award tokens and prizes, to fulfill orders, to facilitate your interaction with the advertisers on whose ads you have clicked and whose surveys you may have taken To provide users with the most relevant experiences on our Website and versions of our mobile applications, including sweepstakes, games and ads, that we think are likely to be of interest to you To provide relevant advertisements and to Share Personal Information with external parties such as Targeting Partners, Marketing Partners, and Acquisition Partners To analyze usage trends in the aggregate; and to administer our Website	Yes
(6) Geolocation datasuch as information about your location	To contact users with our offers and promotions, to process entries and orders, to award tokens and prizes, to fulfill orders, to facilitate your interaction with the advertisers on whose ads you have clicked and whose surveys you may have taken To provide users with the most relevant experiences on our Website and versions of our mobile applications, including sweepstakes, games and ads, that we think are likely to be of interest to you To provide relevant advertisements and to Share Personal Information with external parties such as Targeting Partners, Marketing Partners, and Acquisition Partners To analyze usage trends in the aggregate; and to administer our Website	Yes
(7) Sensory Data, including audio and visual data	For training, quality assurance, and internal business purposes	No
(8) Non-public education information	To provide users with the most relevant experiences on our Website and versions of our mobile applications, including sweepstakes, games and ads, that we think are likely to be of interest to you To provide relevant advertisements and to disclose Personal Information with external parties such as Targeting Partners, Marketing Partners, and Acquisition Partners To analyze usage trends in the aggregate; and to administer our Website	Yes
(9) Professional or Employment-Related Information	To provide users with the most relevant experiences on our Website and versions of our mobile applications, including sweepstakes, games and ads, that we think are likely to be of interest to you To provide relevant advertisements and to Share Personal Information with external parties such as Targeting Partners, Marketing Partners, and Acquisition Partners To analyze usage trends in the aggregate; and to administer our Website	Yes
(10) Inferences drawn from Personal Information Collected to generate information about your likely preferences or other characteristics	To provide users with the most relevant experiences on our Website and versions of our mobile applications, including sweepstakes, games and ads, that we think are likely to be of interest to you To provide relevant advertisements and to share Personal Information with external parties such as Targeting Partners, Marketing Partners, and Acquisition Partners To contact users with our offers and promotions, to process entries and orders, to award tokens and prizes, to fulfill orders, to facilitate your interaction with the advertisers on whose ads you have clicked and whose surveys you may have taken To analyze usage trends in the aggregate; and to administer our Website	Yes
Sensitive Personal Information Category	Purposes for Collection, Use, and Disclosure	Sell or Share
(1) Account access credentials (including account log-in, financial account, driver’s license, debit or credit card number with security code, password)	To verify users To process entries and orders and to fulfill orders	No
(2) Precise geolocation	To provide relevant advertisements and to Share Personal Information with external parties such as Targeting Partners, Marketing Partners, and Acquisition Partners	Yes
(3) Information regarding a consumer’s health, sex life, or sexual orientation	To determine whether users prequalify for particular surveys To provide relevant advertisements and to Share Personal Information with external parties such as Targeting Partners, Marketing Partners, and Acquisition Partners	Yes
(4) Information about racial or ethnic origin, religious or philosophical beliefs, or union membership	To determine whether users prequalify for particular surveys To provide relevant advertisements and to Share Personal Information with external parties such as Targeting Partners, Marketing Partners, and Acquisition Partners	Yes

(4) Who We Disclose Personal Information To. We may have disclosed, or may disclose, each category of Personal Information described above to these categories of recipients:

Advertising and digital analytics companies;
Service Providers that provide customer service offerings;
Vendors working on our behalf;
Government entities; or
Other companies we work with to provide our Services.

(5) Selling and Sharing of Personal Information.We may Sell and/or Share with Third Parties for Cross-Context Behavioral Advertising the following categories of Personal Information:

Identifiers;
Personal Records;
Characteristic of protected classifications;
Commercial Information;
Internet or other electronic network activity information;
Geolocation data;
Non-public education information;
Professional or employment-related information;
Inferences; and
Sensitive Personal Information

We Sell and/or Share this Personal Information for advertising purposes to Third Parties. The Third Parties to whom this Personal information was Sold and/or Shared are advertisers and digital analytics vendors.

We offer you the ability to opt-out of these Sales and Sharing as set forth in the “Opt Out” Section below.

3. Your Right to Request Deletion of Personal Information

(a) California Consumers have a right to request the deletion of their Personal Information collected or maintained by PCH, subject to certain exceptions.

(b) For instructions on submitting a Request to Delete, and a description of the process PCH will use to verify your request, including any information you will have to provide in support of such a verified request, see Section 5 below .

4. Your Right to Request Correction of Inaccurate Personal Information

(a) California Consumers have a right to request the correction of any inaccuracies in their Personal Information collected or maintained by PCH.

(b) For instructions on submitting a Request to Correct, and a description of the process PCH will use to verify your request, including any information you will have to provide in support of such a verified request, see Section 5 immediately below .

5. Instructions for Submitting a Verifiable Consumer Request to Know, Delete, and Correct.

You can submit a Request to Know, Request to Delete, or Request to Correct your Personal Information by taking the following actions:

For Request to Know: Click on the following link: https://accounts.pch.com/privacy/rta
For Request to Delete: Click on the following link: https://accounts.pch.com/privacy/rtd
For Request to Correct: Click on the following link: https://accounts.pch.com/privacy/rtc

You may also submit a consumer request by calling PCH toll-free at (844) 557-8505.

(a) For any of the above requests, complete the authentication required in order to verify your identity, which may include an attestation for persons who do not have a password-protected account with PCH.

(b) Once you have completed the authentication process, please follow the directions on the online form to provide us with information necessary to locate your account. You will be asked to provide:

i. Name and Address;

ii. Email address (please provide the email address associated with your PCH account);

iii. Your PCH customer number (if you know it); and

iv. Any PCH order ID's (if you know one or more of them).

NOTE: Items iii. and iv. are optional fields that will be used to help identify your PCH activity. It is not necessary to provide this information for your request to be valid.

(c) Submit the form. Upon submission of the online form, you will be provided a transaction ID. Please retain this for future reference.

(d) Create a username and password within the CCPA portal. You will be able to track the status of your request, receive update messages and receive a final confirmation message in this portal. This account information is for the CCPA portal only and will not be used for any PCH marketing accounts.

Your Request to Know, Request to Correct, or Request to Delete will have to be verified before PCH can act upon it. A verified Request to Know, Request to Correct, or Request to Delete is called a "Verifiable Consumer Request." Upon successful submission of a Verifiable Consumer Request, PCH will promptly begin working on your request. You will receive notification upon completion.

NOTE: PCH has retained the services of a vendor to assist us with the validation process. Personal information submitted by you during the authentication process will be retained for twenty-four months.

6. Your Right to Opt Out of the Sale or Sharing of Personal Information

(a) California Consumers have a right to opt out of the Sale or Sharing of their Personal Information by PCH. This is called the "Right to Opt Out."

(b) To exercise your Right to Opt Out, please complete and file the webform available at https://accounts.pch.com/do-not-sell .

(c) You can also exercise your Right to Opt Out by using an opt-out preference signal sent by a platform, technology, or mechanism such as a browser plug-in or privacy setting, device setting, or other mechanism, that communicates or signals your choice to opt-out of the sale of your personal information. PCH will generally recognize the opt out signal of any known California Consumer that has an account with PCH and is logged into our website. For California Consumer that is not known to us because they do not have an account with PCH, has deleted that account per a Right to Delete request, or that has logged out of their account, PCH will apply the opt out signal on a browser-level basis only.

(d) You can also exercise your Right to Opt Out, by calling PCH toll-free at (844) 557-8505.

7. Your Right to Limit the Use or Disclosure of Sensitive Personal Information

(a) California Consumers have the right to limit the Use or Disclosure of their sensitive Personal Information by PCH. This is called the “Right to Limit.”

(b) To exercise your Right to Limit, please complete and file the webform available at https://accounts.pch.com/privacy/rtl .

8. PCH Will Not Discriminate Against You for Exercising Your Privacy Rights

(a) California Consumers have a right to be free of discriminatory treatment by any business for exercising their privacy rights under the CCPA.

(b) PCH will not discriminate against you in any way, including but not limited to denying you goods or services available to others, charging you different prices or providing you with a different quality of goods or services.

9. Authorized Agent

(a) California Consumers can authorize another person (an “Authorized Agent”) to make a request under the CCPA on the consumer’s behalf.

(b) You will have to provide written authorization to your Authorized Agent, and upon request either you or your Authorized Agent will have to provide written authorization to PCH to verify your identity and their authority to act for you.

10. Contact for More Information

For questions or more information about your rights under the CCPA and this Notice of Consumer Privacy Rights, please contact: This email address is being protected from spambots. You need JavaScript enabled to view it.