PUBLISHERS CLEARING HOUSE
PAYMENT,RETURN, CANCELLATION POLICIES
We only accept payment by regular mail using a check or money order payable to: Publishers Clearing House.
Make A Payment by Mail:
Please mail a check or money along with the remittance portion of your bill
to:
Publishers Clearing House
PO Box 6344
Harlan, IA 51593-1844
If you don’t have the remittance slip from your bill, please include a note with your full Name and Address and Customer ID number with your payment.
To avoid delinquency, the payment amount noted on your bill must arrive by the specified due date. Overdue paymentsmay be subject to a Late Fee of up to $4.50
Please be sure to include your Order Number if you wish to make a payment for a specific order. Otherwise, any payments received will first be applied to any outstanding balances you may have with us from the oldest to the most recent order date.
To be eligible for the Partial Payment Plan , the minimum amount due must have arrived by the ' payment due date' reflected on the invoice you received with your order. If the minimum payment amount was not received by the specified due date, the Partial Paymentplan option was null and full payment is required to avoid delinquency.
For auto-ship items offered as part of an ongoing collection, our partial
payment plan option was offered on the first shipment
only. Full payments are required for each additional
shipment. This information was provided on the back of the Entry-Order Form.
For further questions visit our full FAQ page: https://pch.custhelp.com/app/home/
Our No-Hassle Cancel and Return Policy.
Unless otherwise indicated, you may cancel/return any merchandise item ordered through Publishers Clearing House up to 30 days from receipt of shipment, if not completely satisfied, for any reason. You will receive a full credit (including any shipping and handling) on any product returned within this time frame. All credits will first be applied to any open balance you may have with us. If you do not have an open balance on your account, a refund check will be issued and should arrive within 2-3 weeks.
For further questions visit our full FAQ page: https://pch.custhelp.com/app/home/
For additional Customer Service assistance:
You may also call us toll-free at 1-800-249-7901 and follow the
automated prompts for information or to reach a Customer Care Representative
for assistance, Monday to Friday from 9am-7pm Eastern time.